We built this for Termina
This isn't a slide deck. It's a working AI agent that handles invoice queries, multi-site usage lookups, contract renewals, and retailer chase-ups for customers like Domino's, Coffee Club, and San Churro. Try it.
Try the Chat Agent
Ask about a recent invoice, a usage spike at one of your sites, an expiring contract, or a retailer that needs chasing.
In production, the widget's appearance and behavior are fully customizable to match your brand.
Try the Voice Agent
Same AI, same knowledge — just over the phone. Call to experience what your customers would hear when they ring in about a bill or a site issue.
(878) 666-9409Available 24/7
In production, voice connects to an Australian number with custom routing and hold music — the number here is a US demo line.
What Lorikeet Can Deliver for Termina
Built around the real work your team does — invoicing, multi-site portfolios, contract renewals, and retailer chase-ups.
Invoice & bill queries
Customers ask "why was my March bill so high?" and the agent pulls the invoice, identifies the HVAC spike at the right site, and explains it. Opens bill reviews when customers dispute charges.
Multi-site portfolio
"List my 12 sites with supplier and spend." The agent handles whole-portfolio questions, flags upcoming contract expiries, and drills into any single site on demand.
Contract renewals
Surfaces expiring contracts, walks customers through Termina's replacement quotes, and queues approved switches for processing — continuous market monitoring, on demand.
Retailer chase-ups
Customers don't sit on hold with AGL. The agent queues an outbound call from Termina's retailer ops team and keeps chasing until it's resolved — the time-sink your team flagged.
24/7 across chat, voice, email
Same agent brain across every channel Termina uses today. Customers get consistent answers whether they email, chat, or call — around the clock.
Ready for your systems
In production, connects directly to Domino's Postgres dashboard, your retailer APIs, and Zendesk. This demo shows the experience — yours will have real integrations.
How we built this for you
This demo? Built from scratch for Termina. Real logic for real support scenarios.
Mapped Your Scenarios
Invoice queries, site portfolio lookups, usage investigations, contract renewals, retailer chase-ups — the topics from your intake call, each with its own workflow.
Added Your Knowledge
Scraped Termina's platform, procurement, and industry pages. 50+ articles covering solar, emissions, renewables, hospitality, healthcare — all instantly searchable.
Set the Guardrails
Never invents invoice numbers or rates. Stays on topic. Handles adversarial input gracefully. Every response stays on-brand and grounded in tool data.
Went Live
Chat and voice working right now. Ready to connect to your real Domino's dashboard, retailer data, and Zendesk when you're ready to move past sandbox.
Ready to Add the World's Best CX AI?
Connected to your actual site data. Handling 1,400+ tickets a month across email, chat, and voice. This sandbox is just the start.
Finish Setting Up Your Sandbox